Privacy policy

<h2>Privacy Policy</h2><p><strong>Last updated: September 8, 2026</strong></p><p>This Privacy Policy explains how Pawly US collects, uses, stores, and shares personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.</p><h3>Information We Collect</h3><p>Depending on how you interact with Pawly US, we may collect information including:</p><ul>

<li>Name</li>

<li>Email address</li>

<li>Billing and shipping address</li>

<li>Telephone number if provided during checkout</li>

<li>Order and purchase information</li>

<li>Payment-related transaction information</li>

<li>Customer service communications</li>

<li>IP address</li>

<li>Browser and device information</li>

<li>Website activity and usage information</li>

<li>Cookie and similar technology information</li>

</ul><p>Payment information may be processed directly by our payment providers and ecommerce platform. Pawly US may not directly receive or store your complete payment card details.</p><h3>How We Use Personal Information</h3><p>We may use personal information to:</p><ul>

<li>Process and fulfill orders</li>

<li>Arrange shipping and delivery</li>

<li>Provide order confirmations and tracking information</li>

<li>Process returns, refunds, or customer service requests</li>

<li>Communicate with customers</li>

<li>Detect, investigate, or prevent fraud and abuse</li>

<li>Protect the security of our website and services</li>

<li>Improve our store, products, services, and customer experience</li>

<li>Comply with legal and regulatory obligations</li>

<li>Provide marketing communications where permitted by law and according to your preferences</li>

</ul><h3>How We Share Personal Information</h3><p>We may share personal information with service providers when necessary to operate our store and fulfill customer orders.</p><p>These providers may include:</p><ul>

<li>Shopify and ecommerce technology providers</li>

<li>Payment processors</li>

<li>International suppliers and fulfillment partners</li>

<li>Shipping carriers and logistics providers</li>

<li>Website hosting and infrastructure providers</li>

<li>Analytics or advertising providers where those services are enabled</li>

<li>Professional advisers or authorities when legally required</li>

</ul><p>We only share information reasonably necessary for these providers to perform their services or where required by law.</p><h3>Shopify</h3><p>Our ecommerce operations use Shopify services. Shopify may process personal information relating to customers and store visitors in connection with providing its ecommerce platform and related services.</p><p>Shopify's own privacy practices may also apply to information processed through its systems.</p><h3>Suppliers and Fulfillment Partners</h3><p>Pawly US operates using a dropshipping model and may work with international suppliers.</p><p>Information such as your name, shipping address, order details, and other information necessary to fulfill your purchase may be provided to the supplier or fulfillment partner responsible for processing and shipping your order.</p><h3>Cookies and Similar Technologies</h3><p>Our website and service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and support analytics or advertising features where enabled.</p><p>You may be able to control certain cookies through your browser settings or other privacy controls available on the website.</p><h3>Marketing Communications</h3><p>If you choose to receive marketing communications from Pawly US, we may send you information about products, offers, or store updates where permitted by applicable law.</p><p>You may unsubscribe from marketing emails using the unsubscribe option included in those communications when available.</p><h3>Your Privacy Rights</h3><p>Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your personal information is used or shared.</p><p>You may also have the right to withdraw consent where processing is based on consent or to opt out of certain uses of personal information where applicable.</p><p>To submit a privacy request, contact us at contacts@pawlyus.store.</p><p>We may need to verify your identity before completing certain requests.</p><h3>United States Privacy Rights</h3><p>Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.</p><p>Where required by law, eligible customers may request access to, correction of, or deletion of personal information, or exercise applicable rights relating to certain forms of data sharing, targeted advertising, or profiling.</p><p>Requests may be submitted to contacts@pawlyus.store.</p><h3>Data Retention</h3><p>We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.</p><h3>Security</h3><p>We use reasonable administrative and technical measures intended to protect personal information.</p><p>However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.</p><h3>International Processing</h3><p>Because Pawly US works with ecommerce platforms, service providers, suppliers, and fulfillment partners that may operate internationally, personal information may be processed or stored outside your state or country.</p><p>Where required, applicable safeguards may be used for international transfers of personal information.</p><h3>Children's Privacy</h3><p>Our store is intended for general shopping purposes and is not designed to knowingly collect personal information directly from children in violation of applicable law.</p><h3>Changes to This Privacy Policy</h3><p>We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or operational processes.</p><p>When the policy is updated, the revised version may be posted on this page with an updated revision date.</p><h3>Contact Us</h3><p>If you have questions about this Privacy Policy, your personal information, or a privacy request, contact:</p><p><strong>Pawly US</strong><br>

Email: contacts@pawlyus.store</p>